Privacy Policy
How we collect, use, and protect your personal information
Information We Collect From You
When you engage our property analysis services, request consultations, or interact with our website, we collect information necessary to provide services and communicate effectively. This includes identifiable information you provide directly and technical information collected automatically during website visits.
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→Contact details including name, email address, phone number, and postal address
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→Property interests including locations, property types, and analysis requirements you specify
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→Communication records including consultation notes, email correspondence, and inquiry details
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→Payment information including billing details and transaction records for services rendered
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→Technical data including IP addresses, browser types, device information, and website usage patterns
We collect this information to deliver property analysis services, respond to inquiries, process payments, improve our website functionality, and communicate relevant information about our services. Collection occurs when you submit forms, schedule consultations, or navigate our website.
How We Use Your Information
We use collected information primarily to provide property market analysis services, deliver consultation sessions, prepare reports, and maintain client relationships. Your information enables us to understand your property interests, tailor analysis to relevant locations and property types, and communicate findings effectively.
Additional uses include improving our website experience, analyzing service usage patterns, processing payments securely, maintaining business records, complying with legal obligations, and protecting against fraudulent activity. We may send service-related communications including appointment confirmations, report deliveries, and important updates about our services. Marketing communications require your explicit consent and include unsubscribe options.
Your Privacy Rights Under Australian Law
Australian privacy legislation provides specific rights regarding your personal information. You can exercise these rights by contacting us through the methods provided below. We will respond to requests within reasonable timeframes as required by applicable privacy laws.
Right to Access Information
You may request copies of personal information we hold about you including consultation records and analysis details
Right to Correct Information
You can request correction of inaccurate or incomplete personal information in our records
Right to Delete Information
You may request deletion of your personal information subject to legal retention requirements
Right to Data Portability
You can request transfer of your information to another service provider in structured format
Information Sharing and Disclosure
We do not sell your personal information to third parties. Information sharing occurs only in specific circumstances necessary for service delivery or legal compliance. Service providers assisting with website hosting, payment processing, data storage, and business operations may access information under confidentiality agreements.
We may disclose information when required by Australian law, court orders, or government regulations. In business transactions such as mergers or acquisitions, your information may transfer to successor entities. We share information only to the extent necessary and require recipients to maintain appropriate security measures protecting your data.
Security Measures and Data Protection
We implement technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These include secure servers, encryption protocols, access controls, and regular security assessments. However, no internet transmission or electronic storage system is completely secure.
We retain information only as long as necessary for service delivery, legal compliance, and legitimate business purposes. When information is no longer needed, we delete or anonymize it securely. You are responsible for maintaining the confidentiality of any account credentials and should notify us immediately of unauthorized access.
Contact Us About Privacy Matters
Address: 365 Little Collins St, Melbourne, VIC 3000 Australia
Phone: +61-2-1854-3804
Email: content@puliraqos.com